Center for Information and Community Support
On
average, each year more than 300,000 people contact the Association
with questions and concerns, or to seek support or direction regarding
diabetes and its management.
[16]
In 2011, the Center for Information and Community Support (previously
named the National Call Center) fielded an average of 20,000 calls per
month.
The Center for Information and Community Support is a free service
staffed by highly trained personnel, who answer non-medical questions in
English or Spanish. Call Center hours of operation are Monday – Friday,
8:30 am to 8 pm
eastern time, with an automated phone system including basic information 24 hours a day, 7 days a week at 1-800-DIABETES (800-342-2383).
[16] In 2009, the Center began to use
online chat as a new means of communication with people who have questions about diabetes.
[16]
Family Link
The
ADA's Family Link program provides information to families about living
with diabetes and managing diabetes at school, and links them to other
families who are also living with diabetes.
[17] With
message boards, local Family Link events,
[17] tool kits for families of children newly diagnosed with diabetes, parent-to-parent
mentor programs and school initiatives that advocate and train safety at school,
[18] Family Link provides comprehensive support.
[17]
The American Diabetes Association also provides diabetes camps
nationwide and is the largest provider of diabetes camps in the world.
[19]
The ADA offers programs and resources specially designed to target high-risk communities, including African-American,
Hispanic and Latino American, Native American, Asian American and
Pacific Islander communities.
[20] There are also programs for the workplace, as well as events and programs run by local offices.
[21]
Events
Step Out: Walk to Stop Diabetes
Step
Out: Walk to Stop Diabetes is the ADA's largest fund-raising event.
Most walks take place in the fall, with events taking place in 125
markets around the United States.
[22][23] It raised more than $24 million in 2013.
[22] Participants who have type 1, type 2 or gestational diabetes are recognized as Red Striders.
[24]
Tour de Cure
Tour de Cure is a series of fund-raising cycling events held in 44 states nationwide to benefit the ADA.
[25]
The Tour is a ride, not a race, with routes designed for everyone from
the occasional rider to the experienced cyclist. In 2009, Tour de Cure
events across the nation began to recognize participants who have
diabetes by awarding them with red shirts or cycling jerseys to signify
that they are Red Riders.
[26]
Diabetes EXPO
Diabetes
EXPO is a one-day tradeshow-like exposition for people with diabetes
providing an array of diabetes-related products, services and
information. In 2014, 13 Diabetes Expos were planned in major markets
throughout the United States.
[27]
School Walk for Diabetes
School Walk for Diabetes is a
K-12 educational
school fundraising
program that promotes healthy living, school spirit and community
involvement. While raising money for the ADA, students learn about
diabetes and the importance of making healthy choices including eating
nutritious foods and exercising every day.
[28]
BAD Ride
The Bikers Against Diabetes (BAD) Ride is a motorcycle fund-raising ride and family festival of the ADA.
[29]
This event brings bikers together to support the search for a cure for
diabetes, with a full day of riding, entertainment, food and many other
activities.
Father of the Year
Since 1999, the ADA has partnered with the National Father's Day Council to host the
Father of the Year
Awards dinner. Each year, in 35 cities across the country, men are
recognized for the outstanding strength, commitment and love they
exhibit as fathers.
[30
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